About Remi Royal

Our online store was established in 2015 and we are based in Cheshire in the North West of the UK. We expertise in providing only the best quality 100% Remi human hair extensions. We started selling within UK and predominately to salons and independent extensionists, but now have clientele all around Europe.

The reason for our rapid growth in this industry is due to our luxury brand, high quality and innovative products and fantastic customer service.

Delivery Information

We use signed for recorded delivery, orders placed before 5pm we aim to dispatched same-day. Orders usually take 1-3 working days.

Returns

We know sometimes that colours on screen will look a little different to actual hair, thats why we offer a full money back promise (excluding postage) as long as the silver security tape is untouched and the product is intact and returned in a re-sellable state.

Customer Service

At Remi Royal, everyone is dedicated and passionate about the products we sell with a customer service based ethos and values, we are here to help with members of the team available via email or phone 6 days a week, Monday – Saturday 10am-6pm.

We guarantee:

• Free colour matching service
• Free colour exchanges
• No hidden charges

We sincerely hope you enjoy our extensions as much as we enjoy bringing them to you. Please do not hesitate to contact us, if you have any questions, comments or suggestions we would love to hear from you. You can contact us on Email: info@remiroyal.co.uk or please call us on Phone: 0207 096 1529 Monday – Friday  10-5pm.

To apply for a trade account, please submit the application form available on this link, a member of our team will be in contact within 1-3 working days.

Please note to receive trade discount, there is a minimum order of £200.